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An Order can contain more than one Project. A Project contains all photos having the same instructions.
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How long do you keep my photos?
Once the Project is closed, the final photos are kept in ORDERS & PROJECTS for 30 days. You will
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How to start a Project?
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How to cancel a Project?
As long as your Project status is being created, you can cancel it by clicking on
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What is a Project?
A Project is a collection of photos with 1 or several related photos. A Project holds photos to
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How to modify a submitted Project?
In such case, please contact us, we will decide together what is possible to do.
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How to give instructions per photos?
For each Project, you can write your instructions in the dedicated space.
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How to create a CUT-OUT Project
1- HOW TO START A PROJECT:
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How to request a revision
It may happen that following a misunderstanding or an oversight on our part, you are not entirely
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How to create a RETOUCHE Project
1- HOW TO START YOUR PROJECT:
