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You must pay attention to:
- The definition corresponding to the number of pixels in the photo
- The resolution expressed in dpi, or dot per inch. For large format printing, it is recommended at least 150 dpi
- The final size of the printed photo
- The bit determining the color, the higher the number, the more the colors are nuanced.
From 1 Bit encoding a black-and-white photo to 24-bit encoding more than 16M colors.
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Who is photALL for?
photALL is a photo retouching service for ALL: individuals, photographers, ecommerce sites,
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How can I send you my photos?
If you want to send us your photos without creating a Project, for example for a quote, the best
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What photos do you refuse to work on?
We do not work on photos involving pornography, violence, torture, or terrorism.
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Is there a maximum limit for input files?
Yes, the file cannot exceed 1GB. If you want to provide us with larger files, please contact
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What is the ALBUMS function?
In ALBUMS you can upload photos awaiting a Project when you have the time. Then,
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What are the differences between RETOUCHE and PRO PHOTO?
PRO PHOTO is our service for very high end retouching or for very complex
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Do we do other things besides photo retouching?
If you have a large number of photos, for example of your wedding, you can entrust them to us for
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Why is the delivered photo sometimes smaller than the original file?
That is normal, it can be because you chose to crop your photo. In these case, the output photo
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Copyright
Client holds all copyright of all edits, photALL does not retain any. The photos fully belong to
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Do you have a limit number of photos per Project or per Order?
No, we accept any quantity, whether 1 photo or 10,000 photos. However, from a certain amount, you
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Why is my photo being watermarked? How to get my photos without watermark?
We only apply a watermark on the free trials of PHOTO +, CUT-OUT and RETOUCHE services. You will
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Is it possible to add my company logo on my photos?
Yes, with our CUT-OUT service it is possible to add your logo.
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What input format do you accept and what output format do you provide?
PHOTO+ service: we accept only JPEG format.
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How to communicate with us?
1. You can chat online with us, using the button in the right bottom corner.
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What are your leadtime options?
We have a standard leadtime for each service:
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How does your pricing work?
With the following 4 services, the price of each photo is published on our Pricing page:
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Customer satisfaction
For us, that's what matters the most. We don't give up if you are not happy, and for sure
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Do you provide clipping path services?
Many popular online marketplaces require white or transparent background. Image background
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How is my personal data protected?
Securing your data is one of our priorities. Your images are kept on our private network
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Our working time
Our retouchers work 7/7 days, 24/24 hours.
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Do you offer free trials?
Yes. You automatically benefit from 1 free trial for each of these 3 services: PHOTO+, CUT-OUT
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Is there a minimum limit for input file size?
Yes. Minimum size of the photo is 800 pixels x 800 pixels and 72 dpi.
